Apartment Buildings & Muti-Family Properties

Apartment Buildings

At Ava Hill, we specialize in providing custom, comprehensive, high-quality property management services for apartment buildings. Our team of seasoned professional is dedicated to enhancing the value, efficiency, and overall experience of your property to ensure both you and your tenants benefit from our experience. Everything from day-to-day operations, tenant screening, building system maintenance and management, to financial reporting. We strive to maintain a safe, clean and welcoming environment for all to ensure the building runs smoothly and efficiently. From luxury apartments, low-rise buildings, affordable housing, to large apartment buildings, the Ava Hill team is here to help property owners, developers and investors.

Apartment & Multi-Family Services Include:

  • Building operations.

  • Marketing and building branding.

  • Tenant turnover, advertising, showings, leasing, tenant screening for A+ tenants and move in documents.

  • Rent collection, rent increases and tenant ledger management including yearly rent receipts.

  • Project and repair management from elevator modifications, building safety requirements, balcony assessments and repairs, unit turnover updates, to everyday smaller repairs like a dripping faucet.

  • RentSafeTO evaluations, property standards, compliance and bylaw management to help ensure your property meets standards, with our goal of year over year evaluation score increases.

  • Superintendent and Vendor management. Landscaping, snow removal, daily cleaning, to appliance replacements, we have a trusted and insured vendor list.

  • Property accounting and reporting.

  • Tenant managements, services and communications. We will be your tenants main point of contact, you don’t have to worry about those middle of the night calls again.

  • Landlord and Tenant Board assistance with forms and applications. Our team has in depth knowledge on Board procedures and the Residential Tenancies Act.

  • Online portal for both owners and tenants. Owners will have access to all their building information, financial information, income and expenses, current and past tasks, options to download various reports and more. Tenants will be able to see their rent payment history, submit repair requests, and property manager contact information.

  • After hours 24/7 emergency response and contact for alarm monitoring.

Every apartment is different, and we know the priorities and needs of each building can be unique. We are committed to working with our owners and investors to find a property management plan and solution that fits your needs. With a commitment to professionalism, transparency, and responsive services, Ava Hill is your trusted partner in maximizing value and success of your apartment community.